Refund policy

We want you to love your hat. Furthermore, if you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it for exchange or credit ONLY (excludes custom orders). Item must be in its original packaging and in perfect, unused condition. Sorry, shipping costs will not be refunded.

Before an order is placed, please make sure you have measured your head precisely. Since each hat is handmade, Herron Hats does not accept returns or exchanges on the basis of ordering the wrong size.